Frequently asked questions

Simply put, we’ve digitized everything that goes into a transaction.

Pacer offers BIDR users the ability to complete documents, send a payment transfer, sign up for buyer protection, and schedule shipping.

To seal the deal, a digital bill of sale and odometer disclosure statement are available on Pacer’s platform for both parties to complete digitally and collaboratively. For states requiring a notarization, we can bring on a remote notary for the transaction.

Additionally, we have team members available to assist in gathering registration documents and state-level requirements.

All documents will be emailed to both parties and downloadable on the Pacer platform.

Pacer uses Stripe to allow bank transfers to the buyer.

Buyers that opt for buyer protection ensures that buyers can be compensated for any issues not described or disclosed by the seller.

Since the payment is held until delivery, buyers must make sure that the seller agrees to these terms.

We use multiple logistics partners all over the country to quote the lowest prices in the nation for door-to-door delivery. All of our carriers carry insurance, with optional add-ons for extra special cargo.

On a tight timeline? We offer 1- and 2-day guaranteed pickup for almost all deliveries.

For quotes on larger insurance coverages or for vehicles arriving from abroad, please contact our shipping and imports team at shipping@pacer.co.

BIDR buyers only pay for what they need:

• Document fee: $50

• Payment transfer fee: 1%

• Buyer Protection fee: 3%

• Shipping: based on quoted price

All Pacer-backed BIDR purchases come with 7-day phone and email support for the duration of the transaction or until the vehicle is delivered.